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Refund Policy

Information regarding refunds

At Supplied with Sass, we understand that purchasing online products can sometimes result in unexpected issues. Our goal is to ensure you’re 100% satisfied with your products. To help with this, please review the refund policy.

Refunds & Exchanges: Due to the nature of our products, we do not accept returns and all sales are final. If there is a mistake on our part please contact us we will ensure this is resolved as soon as possible.

Order Cancellation or Amendment: If you have to update or cancel an order, please ensure you contact us within the first 24 hours since your order was placed. A 3% processing fee will apply for order cancellation only.

Order issues: In the rare occasion that you find an issue with your order, please reach out to our customer support team within the first week of receiving your order so we can try resolve this to the best of our ability.
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