Shipping Policy

At Supplied with Sass, we aim to provide a seamless shopping experience for our customers. Order to ensure this process runs smoothly, please read our shipping policy before placing an order. By placing your order you agree to these terms.

Processing time: Orders are processed within 1-2 business days. Please exclude weekends and public holidays.

Delays or Loss: We are not responsible for any shipment delay or loss in transit due to carrier issues or high volume periods. Please contact the carrier if your package is lost as they will have more information on this package. If a claim is required they will provide you with an insurance claim form.

Address Issue: The address cannot be changed once the order has been placed. If the order has an incorrect address and for some reason can not be delivered, this will be sent back which we will then refund the order minus the shipping fee. International Orders: Please note depending on your country, there may or may not be import fee’s, duties and taxes, VAT, customs fees which is not included in your order.